DELIVERY / PAYMENTS / WARRANTY / RETURNS INFORMATION

Shipments

Packages are generally dispatched within 2 days after confirming an order for delivery. If you chose to deliver urgently, which will be delivered same day if the order is placed before 12 PM. All orders are processed only during Business hour so please be patient if you placed an order at night or morning. All the delivery are free for orders over Rs. 3000/-

Cash On Delivery

Cash On Delivery is only applicable to areas around Narayangarh & Bharatpur – 10, Hakim Chowk, Kshetrapur and major places of Bharatpur. For places other than these and outside Chitwan, order will only be confirmed after the payment.

Return Policy

Products return are accepted only when reported on the day or two of receiving after customer checks all the products for fault or missing. In terms of return the same product or equivalent as per customer demand will be replaced and sent back. Cash returns are not acceptable unless there are exception that is reasonable.

Warranty

All the Branded New Phones One Year Warranty & Some Accessories / Smart Bands have 6 Months guarantee or warranty. The purchased good’s failure or faults after the date of purchase are repaired and handled by the respective Brand Company’s authorized Service Center. So, there’s convenience in getting service of genuine products wherever you are in Country.

In some cases, there might not be Authorized Service Center present in Customer’s area to Claim Warranty. In those cases, NGT Mobiles will take the responsibility for the warranty claims. So, customer can send the product with warranty card to us and we will send to respective service center on behalf of customer.

All the Smartphones are Genuine and have 1 year Warranty*
All products are company authorized and warranty are served by respective service center at that location. Customer can claim warranty from anywhere to the respective service center of the brand.
*(except refurbished ones)

Payment Options: 

eSewa Transfer: [email protected] (Aashish Kaji Mahato)

Bank Deposit: Everst Bank Ltd.
A/c Number: 02500501211060
A/c Name: Aashish Kaji Mahato

IME 
Sudip Adhikari
Narayangarh, Chitwan
9860129290

 

For any Query feel free to CONTACT US